Privacy Statement

Privacy Policy: Your Information Matters

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at care@inoxflatware.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECTION 5 - SECURITY

To protect your personal information, we take rigid and industry standard precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at care@inoxflatware.com .

Our Privacy Policy is designed to help you understand how we collect, use, and protect your personal information. We know how important your privacy is, so we take it seriously and commit to safeguarding your data responsibly. This policy outlines what information we collect, why we collect it, and how we use it. It also describes your rights concerning your data and explains how you can exercise them. By using our services, you agree to the practices described in this policy.

Firstly, we collect information that you provide directly to us. This includes data such as your name, email address, phone number, and payment information. This information is collected during account creation, product purchases, customer service interactions, and other interactions on our site. Additionally, we may collect information about how you use our site, such as pages visited, links clicked, and search queries. This helps us improve our services and provide a better user experience.

Secondly, we use the collected information to deliver and improve our services. For example, we use your payment information to process transactions and your email address to send important updates and promotional content. We also use data analytics to understand user behavior, which helps us enhance the functionality and content of our site. Moreover, we ensure that all collected data is stored securely, and we implement industry-standard encryption and access controls to protect it.

However, we also share your information with third parties in specific cases. These include service providers who help us operate our site, payment processors, and legal authorities when required by law. We ensure that these third parties adhere to strict confidentiality agreements and use your information solely for the purposes authorized by us. We never sell your personal data to any third parties for advertising or marketing purposes.

Additionally, our Privacy Policy highlights your rights regarding your personal information. You have the right to access, correct, or delete your data at any time. You can also object to the processing of your data under certain circumstances. To exercise these rights, you can contact our support team, and we will assist you in accordance with applicable data protection laws. We are committed to transparency, and we will inform you about any significant changes to our Privacy Policy.

Finally, we use cookies and similar tracking technologies to collect information about your browsing activities. This helps us personalize your experience and track site performance. You can manage cookie settings in your browser and opt-out of certain cookies if you prefer. However, disabling cookies might limit your ability to use some features of our site. By continuing to use our site without changing your cookie settings, you consent to our use of cookies as outlined in this Privacy Policy.