Every Inox product comes with an industry leading 25-year stainless steel and 2-year quality warranty from the date of purchase to cover manufacturing defects in materials or craftsmanship. This warranty covers pitting, breakage, de-coloring of homeware pieces. The warranty does not cover scratches or surface staining due to everyday usage.

Proof of purchase may be requested. You may be asked to either return defective items to us for review or be asked to provide photographs depicting  identified manufacturing defects. Once the warranty is approved, we will replace your defective product without any cost to you.

If you have a warranty issue, please email us at customercare@inoxartisans.com with the following information :

  • Your Order number or Tracking number of your shipment
  • Item # / Item name
  • Defect Description